Terms of Service
1. Acceptance of Terms
By accessing and using the Ayurwed platform ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, you should not access or use the Service.
2. Description of Service & Intermediary Role
Ayurwed operates solely as a technology provider and intermediary platform connecting patients/consumers with independent, licensed Ayurvedic and AYUSH medical practitioners. Ayurwed is not a medical provider, pharmacy, manufacturer, distributor, retailer, or stockist of pharmaceutical products or drugs.
The platform provides tools for practitioners to manage scheduling, conduct online/offline consultations, generate digital prescription suggestions, and record compliance declarations.
3. Independent Practitioner Fulfillment & Drug License Disclaimer
All medicines, herbal preparations, and health products prescribed through the platform are dispensed, sold, packed, and fulfilled solely and directly by the respective independent practitioners under their own regulatory registrations and practitioner exemptions.
- No Stocking or Warehousing: Ayurwed does not purchase, stock, warehouse, or hold inventory of any medicines or preparations.
- Direct Dispensation & Dispatch: Invoicing, packaging, and physical fulfillment of prescriptions (whether via Clinic Pickup or Doctor Self-Dispatch) are the sole legal responsibility of the prescribing practitioner.
- Drug License Exemption: Since Ayurwed does not sell, distribute, stock, or exhibit for sale any drugs or medicines, it does not require a Drug License under the Drugs and Cosmetics Act, 1940 or similar laws. All regulatory licensing and compounding compliance obligations rest exclusively with the independent practitioners.
4. Medical Disclaimer
The content provided on the Ayurwed platform, including artificial intelligence suggestions (Ayuri Bot), guidelines, and educational articles, is for informational and administrative support only. It is not a substitute for professional medical assessment, diagnosis, or treatment. The final clinical judgment, dosage, and prescription selection remain the sole responsibility of the certified practitioner consulting the patient.
5. Patient Procurement Choices
Patients consulting through Ayurwed remain free to procure their prescribed medicines independently from any external pharmacy or retail channel. Practitioners must offer "Prescription Only" modes where no procurement or fulfillment options are presented to the patient through this platform.
6. Modifications to Service
Ayurwed reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Ayurwed shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.