Ayuri Bot Policy & Boundaries
Ayuri is AYURWED's intelligent conversational assistant designed to bridge classical Ayurvedic concepts with modern digital health discovery.
Last Updated: October 2026 • Ethical AI Deployment Framework
1. What is Ayuri?
Ancient Intelligence Powered by Computational Language Models
Ayuri is an AI-powered Ayurvedic guide trained on recognized classical Ayurvedic treatises (Charaka Samhita, Sushruta Samhita, Ashtanga Hridaya) and modern wellness principles. Ayuri assists users in understanding basic Ayurvedic concepts such as Tridosha (Vata, Pitta, Kapha), Prakriti, Dinacharya (daily regimen), and common herbal uses.
Ayuri is engineered strictly as an educational and exploratory assistant. It operates within carefully structured guardrails to prevent misleading, unauthorized, or dangerous clinical claims.
2. Important Safety Boundaries & Disclaimers
Not a Doctor • Not a Substitute for Medical Care
Notice Regarding Medical Consultations:
- Ayuri is NOT a licensed physician or medical practitioner. Conversations with Ayuri do not create a doctor-patient relationship.
- Ayuri cannot definitively diagnose diseases, prescribe pharmaceutical medicines, or formulate emergency treatment regimens.
- Medical Emergencies: If you are experiencing a medical emergency, acute chest pain, severe allergic reaction, or shortness of breath, immediately dial local emergency services (112 / 108 in India) or visit the nearest hospital. Do not rely on Ayuri in life-threatening situations.
3. Platform Boundaries: No Prescriptions or Appointment Bookings
eCommerce Shop • Knowledge Center • Doctors List Directory
AYURWED strictly operates across three specific informational and retail pillars:
- No Prescriptions: AYURWED and Ayuri AI do not generate, handle, or dispense clinical or medical prescriptions. Any guidance provided by Ayuri is strictly informational and educational.
- No Appointment Bookings: The platform does not schedule, book, or process clinical consultations or doctor appointments.
- Direct Practitioner Directory: Our Doctors List connects users directly with certified practitioners. Users can view public profiles and reach out to doctors directly via phone or WhatsApp at their own discretion.
4. Product Claims & Content Policy (Version 1.0)
Wellness Formulations, Soaps, Oils & Cosmetics • Not Medicines
AYURWED sells health and wellness products: herbal teas, botanical supplements, handmade soaps, body & hair oils, and personal care cosmetics. We sell food/wellness products covered by FSSAI and cosmetics covered by the Cosmetics Rules, 2020.
Strict Non-Medicine & No-Disease Claims Rule:
- We never sell medicines: AYURWED never sells products marketed as Ayurvedic drugs, products carrying an Ayush drug licence number, or prescription drugs.
- Separation of shop and health queries: Ayuri must not suggest products for medical symptoms, diseases, or conditions, and must redirect all disease questions to a qualified doctor.
- No therapeutic promises: We never promise cures, treatments, or clinical outcomes (e.g., curing diabetes, blood pressure, arthritis, or hair loss).
Statutory Disclaimer: These products are not medicines and are not intended to diagnose, treat, cure or prevent any disease. Consult a qualified healthcare professional before use, especially if you are pregnant, nursing, on medication or have a medical condition.
All store purchases are governed strictly by our Terms of Service: 100% prepaid, no returns on delivered wellness consumables/cosmetics, and replacement only for transit-damaged items with continuous unboxing video proof within 48 hours.
5. Company Legal Protections & Disclaimers
Comprehensive Algorithmic Risk Allocation
As-Is AI Provision: Ayuri is provided on an "AS IS" and "AS AVAILABLE" basis. While AYURWED employs rigorous benchmark validation to align AI responses with authentic Ayurvedic classical texts, language models may occasionally generate incomplete, general, or imprecise information.
Zero Company Clinical Liability: AYURWED, its founders, and operators explicitly disclaim any liability for adverse health outcomes, misinterpretations, or damages resulting from self-treatment, delay in seeking human medical care, or actions taken based on Ayuri conversations.
User Discretion: Users must always verify guidance with a certified Ayurvedic doctor before undertaking major lifestyle changes, dietary fasts, or initiating new herbal supplements, particularly if pregnant, nursing, or managing chronic conditions.
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